The consumers complain or wrongly recommended or favored dermatological products, such as (anti-aging creams, shampoos against hair baldness, etc.) about which the consumers are misled about their safe medicinal and healing effect, which effect is possessed only by some of them, however the consumers could always obtain them without prescription in the PHARMACIES, which are mostly made of herbal extracts and have NO PROVEN MEDICINAL EFFECT in prevention of specific diagnosed diseases, and in many cases they produce allergic reactions and they dates for usage are expired or are of inferior quality.
As to what to do next? The (NOPCRM) offers the following solution!
Remark: If you face such a problem and if you wish to know how to protect yourself as a Customer in such cases, please contact the National Office for Protection of Consumers of the Republic of Macedonia on the following number 02 6 161 961