Тhe consumers usually complain of the banking services about hidden fees during conclusion of Consumer contracts or Loan and Lease Contracts.
Note !!! Law on Notary
Article 55, Paragraph 2
(2) private documents (agreement) of paragraph (1) of this Article shall be composed of a lawyer and contain legal stamp and signature in case of legal work worth over 10,000 euros in denars according to the average rate of the National Bank of the Republic of Macedonia, unless one of the parties is the Republic of Macedonia. If confirmed private document with a value below € 10,000, where one of the parties is a bank, savings bank, financial company, a provider of financial leasing or insurance company, private document does not have to be composed of a lawyer and contain legal stamp and signature, and if the value of the legal work is above 10,000 euros, one party is obliged to provide legal stamp and signature.
As to what to do next? The (NOPCRM) offers the following solution!
Remark: If you face such a problem and if you wish to know how to protect yourself as a Customer in such cases, please contact the National Office for Protection of Consumers of the Republic of Macedonia on the following number 02 6 161 961